Counseling Services

Metro Interfaith is a U.S. Department of Housing and Urban Development (HUD) approved Housing Counseling Agency and has been providing housing counseling services in our community since 1974. Comprehensive professional counseling services are free and confidential to any individual regardless of race, color, national origin, religion, gender, familial status, disability, age, gender orientation/identity or income level. Counseling services cover a wide spectrum of topics specific to their housing situation.

First Time Home Buyer Education Counseling

First-time home buyers often face uncertainty about finding the right house, how to budget, establish and maintain good credit, who to speak with and the service they provide. Counselors review all current contracts, documents and forms related to a home purchase and share ways to finance the purchase and discuss the responsibility of home ownership. Clients discover they are well prepared for the home buying process upon completion of one-on-one counseling or upon completion of the Pre-Purchase group sessions held throughout the year. See our news & events!

Post Purchase Counseling

Home ownership is rewarding however homeowners may face many challenges and responsibilities including the importance of establishing and maintaining a budget and good credit; neighbors and neighborhoods; home improvements and the benefits of community involvement. The focus of Post Purchase Counseling is to identify any potential challenges to homeownership and problem-solve resolutions to insure successful long-term homeownership.

Budget & Credit Counseling

Learning to make sound financial decisions, budgeting and using credit wisely is the foundation of future financial security. It helps consumers avoid scams, bankruptcy, predatory lending and empowers individuals in an increasingly complex financial world. Budget and credit counseling are designed to improve the individual’s “financial fitness”. A detailed review of personal spending habits, personal savings potential, use of credit, monthly cash flow, and the development of long-term financial goals are among the topics covered. Budget and Credit Counseling is an excellent precursor to Metro Interfaith’s Home Buyer Education for future homeowners

Rental Search Assistance

Rental counseling is available for persons facing any number of problems finding or keeping safe, decent, and affordable housing. Tenant’s rights and responsibilities, lease agreements, landlord disputes, rental delinquency, eviction prevention, and referrals to outside service agencies and providers of affordable housing are among the topics covered. Homeless individuals or families are referred to area agencies as service providers for emergency shelter assistance. Renters experiencing financial difficulties are also offered Budget & Credit Counseling in an effort to stabilize and improve their financial situation.

Foreclosure Prevention/Mortgage Default Counseling

Current homeowners may find themselves in a financial hardship facing foreclosure and the loss of their home. Or they may be referred to our agency when circumstances occur that result in the homeowner falling behind in their mortgage payments. Counselors work with the client to assess the cause of default, determine if the homeowner is in jeopardy of emanate foreclose and discuss ways to bring the mortgage current and any relief options that may be available to the homeowner. Clients may be referred to other community resources for budget and money management counseling. Counselors will determine if the client may be a candidate for other foreclosure avoidance “tools.” Proactive, ongoing counseling is recommended to insure all steps are taken to avoid foreclosure.

Pre-Purchase Counseling

Clients are referred to Metro Interfaith for pre-purchase counseling by local and regional agencies that require homebuyer education and counseling to qualify for purchase assistance through their “First Time Homebuyers” programs. Pre-purchase counseling guides potential borrowers through the homeownership process. Counseling includes discussion about the advantages and disadvantages of owning a home; budget counseling; costs associated with home buying; housing needs; what to look for in a lender and what the lender looks at in a potential buyer; negotiating the purchase price and how mortgage payments are structured. The goal of pre-purchase counseling is to fully prepare the client for life as a homeowner. It is truly an exciting time for these prospective homebuyers.


Housing Counseling services may be accessed by contacting the office directly by phone and requesting a Housing Counseling Intake Packet or you may select the link below to complete the Intake form and print the entire Intake packet. Upon completion of the Intake form, call the office at the number below to schedule your first appointment with a Housing Counselor.

Housing Counseling Intake Form

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Office hours:

Monday through Friday, 8:00 am – 4:00 pm
21 New Street, Binghamton, NY 13903
Phone: 607.723.0723
Fax: 607.722.8912

Metro Interfaith Housing Management Corp.

21 New Street Binghamton, NY 13903 | 607.772.6766